topic Re: Frosting on tv in Android TV

Frosting on tv

Pirateboy-57 — Wed, 20 Dec 2017 16:46:33 GMT

Frosting on tv 2 yrs old model kid-49x8309c. Phoned Sony support with pics and proof of receipt .still under 5yr warranty . Been told 2-3working days to get an engineer out to replace tv with an. Other bad customer services anyone else had this bad practice with sony . Being run up to Xmas bit apprehensive whether it will be sorted this side of Xmas

Re: Frosting on tv

Pascale_F — Thu, 21 Dec 2017 11:37:08 GMT

Hi Pirateboy-57,

Welcome to the community. This sounds frustrating for you - I have just escalated this post.

Thanks,

Pascale_F