https://community.sony.lu/t5/android-tv/bravia-xbr55850d/m-p/2409141#M24281 <P>Hi&nbsp;<SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot; Sugarfeet&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}"> Sugarfeet,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot; Sugarfeet&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Welcome to the community. The Sony website is experiencing some technical issues at the moment and I'm having trouble finding the manual page for your TV.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot; Sugarfeet&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Please try searching the Q&amp;As and the manual for your TV via the Sony website for 'restricted profile'. If no luck,</SPAN></P> <P>just call&nbsp;<A href="http://services.sony.co.uk/supportmvc/en/Contact/Email" target="_self" rel="noopener noreferrer noopener noreferrer">Sony Support<SPAN>&nbsp;</SPAN></A>&nbsp;on Wednesday morning.&nbsp;</P> <P>&nbsp;</P> <P>Thanks,</P> <P>Pascale_F</P> Mon, 25 Dec 2017 17:15:14 GMT Pascale_F 2017-12-25T17:15:14Z https://community.sony.lu/t5/android-tv/bravia-xbr55850d/m-p/2409030#M24273 <P>Somehow restricted profile got set upand I have no idea what the password is found several fixes but none worked.&nbsp; I need to perform a factory reset but cannot unless restricted profile is disabled.&nbsp;&nbsp;&nbsp;&nbsp; Is there a master password that gives me access or a workaround.</P> Mon, 25 Dec 2017 02:54:14 GMT https://community.sony.lu/t5/android-tv/bravia-xbr55850d/m-p/2409030#M24273 Sugarfeet 2017-12-25T02:54:14Z https://community.sony.lu/t5/android-tv/bravia-xbr55850d/m-p/2409141#M24281 <P>Hi&nbsp;<SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot; Sugarfeet&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}"> Sugarfeet,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot; Sugarfeet&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Welcome to the community. The Sony website is experiencing some technical issues at the moment and I'm having trouble finding the manual page for your TV.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot; Sugarfeet&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Please try searching the Q&amp;As and the manual for your TV via the Sony website for 'restricted profile'. If no luck,</SPAN></P> <P>just call&nbsp;<A href="http://services.sony.co.uk/supportmvc/en/Contact/Email" target="_self" rel="noopener noreferrer noopener noreferrer">Sony Support<SPAN>&nbsp;</SPAN></A>&nbsp;on Wednesday morning.&nbsp;</P> <P>&nbsp;</P> <P>Thanks,</P> <P>Pascale_F</P> Mon, 25 Dec 2017 17:15:14 GMT https://community.sony.lu/t5/android-tv/bravia-xbr55850d/m-p/2409141#M24281 Pascale_F 2017-12-25T17:15:14Z