Can not turn on my Sony Bravia KD-55X8505C even after factory reset

Nitrat — Sun, 20 May 2018 20:02:57 GMT

Hi, can someone, please, help.

I can not boot my TV. It has stuck on the Android booting logo screen.
I read that a factory reset would help which i tried to perform.

I did this in accordance to this thread: https://www.sony.com/electronics/support/articles/00171707

Unfortunately, after the LED light turns green and I release the <power> and <volume down> buttons, the welcome screen does not appear, it stays black as turned off. This is so even after several such retries. And when I try to switch it on normally, it is back on initial Android logo screen where stays forever.

Is there anything else I can do or should I bring the TV for a repair?

Thanks in advance,

Re: Can not turn on my Sony Bravia KD-55X8505C even after factory reset

batee5 — Tue, 22 May 2018 11:33:05 GMT

Hi Nitrat,

Welcome to our Community.

Sorry about your TV, but if you've already tried the steps in the link several times as you mentioned and it's still not working, it's best to contact Sony to arrange service for your TV.

Thanks,

Batikh

topic Re: Can not turn on my Sony Bravia KD-55X8505C even after factory reset in Android TV

Can not turn on my Sony Bravia KD-55X8505C even after factory reset

Re: Can not turn on my Sony Bravia KD-55X8505C even after factory reset