topic Re: Wired Ethernet stopped working in Android TV

Wired Ethernet stopped working

Blondie79 — Sat, 14 Nov 2020 17:49:28 GMT

My TV used to work on Ethernet. That has now stopped working. For some reason it won’t connect over Wi-Fi either. So I’ve now changed Ethernet cable which works on other devices and I get the lights on the switch. But still getting an Ethernet is not connected message. I’ve deleted all Wi-Fi profiles. Under wired LAN it says connected. Any suggestions?

Re: Wired Ethernet stopped working

Joe_Dohn — Tue, 17 Nov 2020 16:10:55 GMT

Can you share the model number of your TV and the software version it's currently on?

Re: Wired Ethernet stopped working

Blondie79 — Wed, 18 Nov 2020 22:50:27 GMT

Software is 8.0.0 and tv is model

is 43XE8005

Re: Wired Ethernet stopped working

Joe_Dohn — Wed, 25 Nov 2020 14:57:00 GMT

8.0.0 is the Android version, the TV has a "package" version, it begins with PKG on the Help page. You can find the latest version for this model here.