https://community.sony.lu/t5/c-series/restarting-problem-while-charging/m-p/3608195#M7401 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1156514">@Mannu2</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.lu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Does this only occur when using a wall mounted charger or is it the same if you charge the device using a USB port on for example, a computer?<BR /><BR />If I understand correctly, the device boots up just fine if it's not connected to a charger, is that correct?<BR /><BR />It's very hard to say if this is related to software or hardware before we troubleshoot, so I would recommend that you start with removing the SIM and/or SD card(s) from your device, connect it to a charger and see if there is any change.<BR /><BR />Keep me posted!</P> Tue, 05 Jun 2018 06:28:16 GMT Jonas 2018-06-05T06:28:16Z https://community.sony.lu/t5/c-series/restarting-problem-while-charging/m-p/3608194#M7400 <P><SPAN>Hi,</SPAN><BR /><BR /><SPAN>I am facing a very weird issue with C4 dual. Whenever, I am connecting my phone to charger for charging, the boot boots, Xperia logo apprears and phone shutt off. Again, the same thing gets repeated.</SPAN><BR /><BR /><SPAN>I have tried using different chargers but the problem still persists. Its very annoying and irriating.</SPAN><BR /><BR /><SPAN>Could any one help me out what exactly is the matter? Its the hardware problem or something else?? I am not able to use my phone since it is not getting charged?</SPAN></P> Thu, 31 May 2018 08:26:56 GMT https://community.sony.lu/t5/c-series/restarting-problem-while-charging/m-p/3608194#M7400 Mannu2 2018-05-31T08:26:56Z https://community.sony.lu/t5/c-series/restarting-problem-while-charging/m-p/3608195#M7401 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1156514">@Mannu2</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.lu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Does this only occur when using a wall mounted charger or is it the same if you charge the device using a USB port on for example, a computer?<BR /><BR />If I understand correctly, the device boots up just fine if it's not connected to a charger, is that correct?<BR /><BR />It's very hard to say if this is related to software or hardware before we troubleshoot, so I would recommend that you start with removing the SIM and/or SD card(s) from your device, connect it to a charger and see if there is any change.<BR /><BR />Keep me posted!</P> Tue, 05 Jun 2018 06:28:16 GMT https://community.sony.lu/t5/c-series/restarting-problem-while-charging/m-p/3608195#M7401 Jonas 2018-06-05T06:28:16Z