topic Re: It restarts alone in L Series

It restarts alone

fernan2araya — Mon, 22 Jan 2018 04:32:24 GMT

Hola mi Xperia L1 se reinicia solo, estando al 75% de la batería, también se detienen aplicaciones, ejemplo de mensajes :"la aplicación Android se ha detenido", " la aplicación Facebook se ha detenido", "maps no responde", asi y varios mensajes mas,ademas el cargador, hay veces que no carga como que le falta potencia, por su ayuda gracias

Hi, my Xperia L1 restarts itself, being at 75% of the battery, applications are also stopped, example of messages: "the Android application has stopped", "the Facebook application has stopped", "maps does not respond", so and several more messages, plus the charger, sometimes it does not charge as it lacks power, for your help thanks

Re: It restarts alone

Emil — Tue, 23 Jan 2018 14:33:17 GMT

Hi @fernan2araya,

This is a international community and your previous post has been translated in to English using Google Translate. Please keep all future posts in English so that other user may more easily understand you.

I'm sorry to hear this.

For how long has this been going on? Has it been like this since you got your device? I recommend that you restart your device to safe mode to see if this behavior is caused by one of your downloaded apps as these will be temporarily disabled in this mode.

If there is no change I'd recommend that perform a software repair using Xperia Companion. Note that this will completely reset your device so I strongly advice that you create a backup using Xperia Companion prior to resetting it.

Let me know how it goes!

Re: It restarts alone

fernan2araya — Tue, 30 Jan 2018 01:17:46 GMT

Thank you Sony Mobile: well the problem arose since I bought it reboots alone and the charger does not load very well is how weak the load I'm going to repair it with Xperia Companion and I tell you how it was cordial greetings to the Sony Mobile team

Gracias Sony Mobile: bueno el problema se presento desde que lo compre se reinicia solo y el cargador no carga muy bien es como debil la carga lo voy a reparar con Xperia Companion y les cuento como me fue saludos cordiales al equipo de Sony Mobile

@fernan2araya

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Re: It restarts alone

Emil — Tue, 30 Jan 2018 11:26:20 GMT

@fernan2araya, Let me know if there is any change after performing the software repair.