https://community.sony.lu/t5/l-series/phone-problem/m-p/3622597#M6252 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1192018">@Pattie22</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.lu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Based on the error message you receive, the device does not seem to be able to read your SIM card correctly and this can either be because the SIM card is defect, or there is something not working correctly with the device.<BR /><BR />The best and easiest&nbsp;way to troubleshoot this is if you have another SIM card that you can mount in the device, or if you can borrow one from a colleague, friend or family member.<BR /><BR />You can see how to remove and insert the SIM card on the link below.<BR /><BR /><A href="https://support.sonymobile.com/global-en/xperial1/userguide/assembly-ss-content/" target="_self" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/xperial1/userguide/assembly-ss-content/</A><BR /><BR />Let me know how it goes!</P> Wed, 19 Sep 2018 08:36:54 GMT Jonas 2018-09-19T08:36:54Z https://community.sony.lu/t5/l-series/phone-problem/m-p/3622596#M6251 <P><EM>My phone says. No sim no service how do I fix this thanks pattie22</EM></P> Tue, 18 Sep 2018 14:37:09 GMT https://community.sony.lu/t5/l-series/phone-problem/m-p/3622596#M6251 Pattie22 2018-09-18T14:37:09Z https://community.sony.lu/t5/l-series/phone-problem/m-p/3622597#M6252 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1192018">@Pattie22</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.lu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Based on the error message you receive, the device does not seem to be able to read your SIM card correctly and this can either be because the SIM card is defect, or there is something not working correctly with the device.<BR /><BR />The best and easiest&nbsp;way to troubleshoot this is if you have another SIM card that you can mount in the device, or if you can borrow one from a colleague, friend or family member.<BR /><BR />You can see how to remove and insert the SIM card on the link below.<BR /><BR /><A href="https://support.sonymobile.com/global-en/xperial1/userguide/assembly-ss-content/" target="_self" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/xperial1/userguide/assembly-ss-content/</A><BR /><BR />Let me know how it goes!</P> Wed, 19 Sep 2018 08:36:54 GMT https://community.sony.lu/t5/l-series/phone-problem/m-p/3622597#M6252 Jonas 2018-09-19T08:36:54Z