Headphone socket

davidapl — Sun, 20 Oct 2019 19:01:36 GMT

Suddenly not working with any type. Stopped suddenly when plugged in even though headphone type had worked before.

Re: Headphone socket

Martin1 — Mon, 21 Oct 2019 08:37:48 GMT

Hi @davidapl, sorry to hear about this.

Have you tried rebooting your phone in safe mode to see if you get the same error message there. Safe mode is a troubleshooting mode where all apps downloaded from Play Store is temporarily deactivated. That way you can see if this behaviour is caused by a downloaded app or not. For more information on safe mode and how to use it, click here.

If the same error message occurs in safe mode, my suggestion is to try to repair the software using a computer and Xperia Companion. Keep in mind though that a software repair will erase all user data from the phone, so make sure to do a backup of your user data before the repair.

Try this to begin with and feel free to keep me posted with the results!

topic Headphone socket in L Series

Headphone socket

Re: Headphone socket