topic SIM network unlock issues in X Series https://community.sony.lu/t5/x-series/sim-network-unlock-issues/m-p/3643453#M12215 <P>I have a Sony Xperia X Compact through Vodafone. I have now finished my contract and have a SIM only deal with another provider.</P><P>When I put in my new SIM, I am being asked for a network unlock code. The number first provided by Vodafone did not work and I must have now had at least five different codes all that don't work.</P><P>I am not getting a blocked message so Vodafone claim that I should not be locked out for trying too many times.</P><P>The level of customer service from Vodafone is painfully poor and all they keep doing is getting a new code and everytime it does not work.</P><P>How can I proceed and actually get this working. I'm paying out for another service that I can't use as the SIM is being blocked by the phone.</P><P>I am at the end of my tether with Vodafone so I really hope someone from Sony can help so I can continue using the phone.</P><P>Many thanks</P> Thu, 25 Jul 2019 12:13:10 GMT HanSki 2019-07-25T12:13:10Z SIM network unlock issues https://community.sony.lu/t5/x-series/sim-network-unlock-issues/m-p/3643453#M12215 <P>I have a Sony Xperia X Compact through Vodafone. I have now finished my contract and have a SIM only deal with another provider.</P><P>When I put in my new SIM, I am being asked for a network unlock code. The number first provided by Vodafone did not work and I must have now had at least five different codes all that don't work.</P><P>I am not getting a blocked message so Vodafone claim that I should not be locked out for trying too many times.</P><P>The level of customer service from Vodafone is painfully poor and all they keep doing is getting a new code and everytime it does not work.</P><P>How can I proceed and actually get this working. I'm paying out for another service that I can't use as the SIM is being blocked by the phone.</P><P>I am at the end of my tether with Vodafone so I really hope someone from Sony can help so I can continue using the phone.</P><P>Many thanks</P> Thu, 25 Jul 2019 12:13:10 GMT https://community.sony.lu/t5/x-series/sim-network-unlock-issues/m-p/3643453#M12215 HanSki 2019-07-25T12:13:10Z