topic Microphone during calls in X Series

Microphone during calls

Hennerm — Wed, 01 Mar 2017 09:57:39 GMT

Hi! Suddenly my Micro is not working during calls! In Or out going but it works in Videos Or whatsapp- an Idea?

Re: Micro during calls

Qatrium — Wed, 01 Mar 2017 10:15:27 GMT

@Hennerm

Can you elaborate please? What do you mean by micro? Is it the microSD card?

Re: Micro during calls

Hennerm — Wed, 01 Mar 2017 10:22:00 GMT

Sorry! I mean the Microphone

Re: Micro during calls

Qatrium — Wed, 01 Mar 2017 10:25:39 GMT

@Hennerm

I think you might be having an app that takes control of your microphone and not releasing it on calls. Does a simple restart fix the problem at least temporarily?

Re: Micro during calls

Hennerm — Wed, 01 Mar 2017 10:31:11 GMT

Hey! Unfortuanatly not - I Tried to Call someone Directly after A restart

Re: Micro during calls

Qatrium — Wed, 01 Mar 2017 10:39:07 GMT

@Hennerm

Can you try to make a call in Safe Mode?

Check here for a guide:
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#M6

Re: Micro during calls

Hennerm — Wed, 01 Mar 2017 10:58:10 GMT

He, and Thanks for your help. But the Problem is also in safe Mode

Re: Micro during calls

Qatrium — Wed, 01 Mar 2017 11:37:57 GMT

@Hennerm

One more thing, does it work if you connect a wired or wireless headsets?

Re: Micro during calls

Hennerm — Wed, 01 Mar 2017 12:09:53 GMT

Hey There! it works with my Bluetooth Headset Yes -

Update: after I diaconnected from Bluetooth everythung works fine dont know why