https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531266#M3439 <P>No i have not done any software modification on my device and also not rooted it</P> Wed, 26 Apr 2017 09:06:26 GMT AmanAcharya 2017-04-26T09:06:26Z https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531264#M3437 <P>In Google Playstore settings, it shows uncertified under Device certification.&nbsp;</P> Wed, 26 Apr 2017 08:15:56 GMT https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531264#M3437 AmanAcharya 2017-04-26T08:15:56Z https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531265#M3438 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/999479">@AmanAcharya</A></P><P>If you check here&nbsp;<A href="https://support.google.com/googleplay/answer/7165974?hl=en" target="_blank" rel="nofollow noopener noreferrer">https://support.google.com/googleplay/answer/7165974?hl=en</A></P><P>It will help explain what that term means,</P><P>But just to clarify, have you made any software modifications such as rooting, non stock room etc?</P> Wed, 26 Apr 2017 08:54:52 GMT https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531265#M3438 Lord_viridis 2017-04-26T08:54:52Z https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531266#M3439 <P>No i have not done any software modification on my device and also not rooted it</P> Wed, 26 Apr 2017 09:06:26 GMT https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531266#M3439 AmanAcharya 2017-04-26T09:06:26Z https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531267#M3440 <P>Where was the device purchased from?</P><P>Have you updated the most recent Google play services update.</P><P>Lots of variables to trt to resolve this for you.</P> Wed, 26 Apr 2017 11:59:39 GMT https://community.sony.lu/t5/x-series/uncertified-device/m-p/3531267#M3440 Lord_viridis 2017-04-26T11:59:39Z