topic Re: Music in X Series

Music stops through headset

Louis27 — Wed, 18 Jan 2017 21:40:25 GMT

Hi
When I listen to music through my headphones the music stops after seconds and then i have to take head phones out put them in press play again and it then stops again. I have checked the port and its clear and checked headphones on other devices and used the headphones to call people and are fine. But why wont it let me listen to music?
Thanks

Re: Music

Phy — Wed, 18 Jan 2017 22:43:39 GMT

Test it out on safe mode.

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop

1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

Re: Music

Louis27 — Wed, 18 Jan 2017 22:46:37 GMT

Hi
Tried it and hasnt worked. Still was pausing.
Very confused
Thanks

Re: Music

Phy — Wed, 18 Jan 2017 22:54:50 GMT

Do you have another set of headphones that you could test?

Re: Music

Louis27 — Wed, 18 Jan 2017 22:56:53 GMT

Yer just put a spare pair in and done the same
Only had the phone 6 months

Re: Music

Phy — Wed, 18 Jan 2017 23:02:06 GMT

You should try to contacting Sony Xperia Support to get it further inspected.
http://support.sonymobile.com/global-en/contactUs/

Re: Music

Louis27 — Wed, 18 Jan 2017 23:03:42 GMT

Will do thank you for your help

Re: Music

Phy — Wed, 18 Jan 2017 23:12:01 GMT

No problem, let us know how it goes.

Re: Music stops through headset

Andycb — Sat, 28 Jan 2017 15:38:12 GMT

I have the exact same issue, the audio jack on my desktop speakers works fine but none of my three sets of headphones work properly. Having looked closely at the jacks the only difference I can see is the one my speakers is extremely fractionally longer (less than 0.5mm - I'd estimate about 0.2mm) so I assume there is a contact at the bottom of the headphone port which our headphones can only reach when we really force them in and over a short space of time the jack moves enough that the contact is no longer made, turning the sound off.

Bose Earphone Problem

Chris257 — Wed, 07 Jun 2017 07:41:07 GMT

Hello everybody,
It's been a while since I have a problem with my Sony Xperia X and my Bose headset. When I connect my headset to my phone, the music plays for about 5sec and then stops to be played on the phone's speaker. And this happens with any music playback programs like YouTube or other. A solution ?

Re: Bose Earphone Problem

NeoBeum — Fri, 30 Jun 2017 13:27:39 GMT

Another user and I were talking about headsets, and there was something about some devices having different wiring standards - I can't remember what it was - but I'll find the thread
The plugs end up grounding in the wrong spot - so the signal is a bit whacky - but the wiring standards are backwards compatible one way, i can't remember which though

/t5/Xperia-E4/Earbuds-from-Xperia-Arc-not-working-on-Xperia-E4/m-p/1198785/highlight/true#M1940

/t5/Wired-accessories/Earphones-in-pc-speakers/m-p/1199997/highlight/true#M1351

Re: Bose Earphone Problem

ewa83 — Tue, 19 Sep 2017 11:48:32 GMT

I have the same problem with my Xperia X and my Bose QC 25. Extremely disappointing! In urge need of a solution!