topic Hangs while scrolling in dial log in X Series

Hangs while scrolling in dial log

X12 — Thu, 11 May 2017 18:14:32 GMT

Thanks anyways.

I got a small issue with my Xperia x (ds) device and on my dialed list my is phone is getting freeze when I swipe up down. Pl help

Re: Hangs while scrolling in dial log

LiomSV — Mon, 15 May 2017 18:35:42 GMT

I have the similar issue on Xperia X F5122. The scrolling of recent call list is very twiching and works with delay, especially it is noticeable when I try to scroll a lot.

(In contrast to contacts list, which works smoothly and perfectly).

Model: F5122

Android: 7.0

Build: 34.2.A.2.69

Re: Hangs while scrolling in dial log

Uliwooly — Mon, 15 May 2017 18:48:58 GMT

@X12 @LiomSV

could you test your device in >>> safe mode also if you could screenrecord this issue > upload it to youtube > post the link here

Re: Hangs while scrolling in dial log

LiomSV — Mon, 12 Jun 2017 23:38:58 GMT

The lag is reproduced in safe mode too.

About video: imho, uploading the list of your contacts is not safely.

Re: Hangs while scrolling in dial log

CameronT — Tue, 13 Jun 2017 00:18:01 GMT

Hi @LiomSV,

I am sorry to hear about this issue. If you are experiencing the same problem in safe mode then I recommend you perform a software repair using Xperia Companion.

Re: Hangs while scrolling in dial log

LiomSV — Wed, 14 Jun 2017 23:52:32 GMT

The issue is reproduced on other devices too. I think, it should be optimized and fixed by developers instead of repairing my single phone (and erasing all my data).

Re: Hangs while scrolling in dial log

CameronT — Thu, 15 Jun 2017 00:18:45 GMT

@LiomSV

You can back up your phone before running the software repair, so you don't have to lose all your data. It is up to you if you wish to do this or not, however in my experience it resolves this particular issue most of the time.