topic Re: 4G problem in X Series

4G problem

Kamelnageh — Wed, 22 Mar 2017 00:32:54 GMT

Hi guys, i had apdated my xperia x to nougat but after update i cant recieve 4G/LTE signal on my device.. Can any one help me please?

Re: 4G problem

YoGem — Wed, 22 Mar 2017 00:40:50 GMT

@Kamelnageh in all honesty I am facing the same issue but it's intermittent... Seems that there is a very weird handover to 3G if LTE signal is not too strong... Probably a matter of thresholds..

@Emir are you aware of this?

Re: 4G problem

MarlonUk1 — Wed, 22 Mar 2017 01:08:52 GMT

hi @Kamelnageh

can you try to go to service menu? dial *#*#service#*#* ( the number equivalent on the dialer) and go to service settings >network type 4G only

can it detect 4g signals?

Re: 4G problem

Kamelnageh — Wed, 22 Mar 2017 16:58:44 GMT

I solved the problem by remove the sim from socket one to the other one and reset the network setting then i searched for the 4g then my device recieved the signal... After that i got the sim back to socket one and did the same steps and it work too

Re: 4G problem

Kamelnageh — Wed, 22 Mar 2017 17:04:48 GMT

Re: 4G problem

YoGem — Wed, 22 Mar 2017 17:59:34 GMT

@nolramlb - I tried to connect using LTE only and it does but with AT&T (has a strong LTE signal), not with T-Mobile! (Has a LOW LTE signal, that's why I believe there is something going on related with thresholds...)

@Kamelnageh - Glad you found a solution and that now it's working for you.