xperia x mic issue

dj589 — Wed, 24 May 2017 19:25:49 GMT

Only a month after purchasing xperia x from flipkart i noticed buzzing sound in my video and sound recording. Also during phone calls other party would complain about a buzzing sound. As instructed by customer care i tried disabeling the microphone, factory resetting and even sonftware update. After nothing helped i took it to authorised service cente, where they again updated the software, when that didnt help they concluded it was a hardware problem, so i left the phone for repair as adviced.

after 2 days when i call back they say the entire motherboard needs to be changed. To which i replied i'd rather go for exchange as i had clearly revieved a faulty product. They agreed to exchange it with a white one but they are unsure about the processing time, now im in delima as i am leaving delhi on 29 june, i.e this monday.

Re: xperia x mic issue

CameronT — Fri, 26 May 2017 02:02:18 GMT

Hi @dj589, welcome to the community.

I am sorry to hear about your situation. As this is an international forum. In this case the best thing to do is remain in touch with your Local support team.

topic Re: xperia x mic issue in X Series

xperia x mic issue

Re: xperia x mic issue