topic Re: X Compact rebooting in X Series

X Compact rebooting

disizme — Thu, 28 Sep 2017 12:31:56 GMT

After updating to Android 7.1.1 (34.3.A.0.228) Google apps and some others (e.g. Viber) are closing with error message and device is rebooting mostly twice.

Is any mistake in new version or only in my own phone?

Re: X Compact rebooting

CameronT — Fri, 29 Sep 2017 01:42:35 GMT

Hi @disizme, welcome to the community.

As a first test, can you please start the phone in safe mode and see if it is still doing the same thing?

Re: X Compact rebooting

disizme — Mon, 09 Oct 2017 12:50:45 GMT

Hi,

A few days ago I get another update. After that I had only two reboots of the phone and several app's errors.

Then I started the phone in safe mode and there were no more reboots and errors, and still in normal mode there are no problems.

Re: X Compact rebooting

CameronT — Mon, 09 Oct 2017 23:42:41 GMT

@disizme,

Safe mode does clear the cache too so it may have been something in there. See how it goes, if you still have issues try a software repair using Xperia Companion.

Re: X Compact rebooting

disizme — Sat, 20 Jan 2018 06:54:13 GMT

Hi again.

I can't install the last update which came two months ago. There are seldom rebooting and often apps' closing and fail working