https://community.sony.lu/t5/x-series/shut-down/m-p/3575270#M7059 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1048922">@Morinski</A>, welcome to the community. I am sorry to hear about this issue.</P><P>Can you please test your phone in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;and see if the same issues occur?</P> Mon, 24 Jul 2017 02:16:47 GMT CameronT 2017-07-24T02:16:47Z https://community.sony.lu/t5/x-series/shut-down/m-p/3575269#M7058 <P>My phone just randomly shuts down, why</P> Sun, 23 Jul 2017 14:49:35 GMT https://community.sony.lu/t5/x-series/shut-down/m-p/3575269#M7058 Morinski 2017-07-23T14:49:35Z https://community.sony.lu/t5/x-series/shut-down/m-p/3575270#M7059 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1048922">@Morinski</A>, welcome to the community. I am sorry to hear about this issue.</P><P>Can you please test your phone in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;and see if the same issues occur?</P> Mon, 24 Jul 2017 02:16:47 GMT https://community.sony.lu/t5/x-series/shut-down/m-p/3575270#M7059 CameronT 2017-07-24T02:16:47Z https://community.sony.lu/t5/x-series/shut-down/m-p/3575271#M7060 <BLOCKQUOTE><HR /><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1048922">@Morinski</A> wrote:<BR /><P>My phone just randomly shuts down, why</P><HR /></BLOCKQUOTE><P>This used to happen to my previous M5, which have been plauged by battery issues. It requires a change of battery at the Service Center.</P><P>My Xperia X doesn't have the issue though.</P> Mon, 24 Jul 2017 08:03:39 GMT https://community.sony.lu/t5/x-series/shut-down/m-p/3575271#M7060 ykphuah 2017-07-24T08:03:39Z