topic Re: Charging issue in X Series

Charging issue

kykyjane — Fri, 22 Sep 2017 23:12:44 GMT

Is anyone have issues charging there Experia X? mine has all of as sudden decided that it will not charge without me having to restart or turn the phone off first. And when it is charging it stops and have to restart again. I have done a factory reset hoping that would help but didnt. i have tried connecting it to the computer to do a software repair and it wont connect. Ive only had the phone just over a year. Would you know if this is covered in the warranty?

Re: Charging issue

najodleglejszy — Sat, 23 Sep 2017 05:45:19 GMT

@kykyjane have you tried using another charger and cable?

Re: Charging issue

kykyjane — Sat, 23 Sep 2017 08:59:24 GMT

Yeah have tried everything can think of.

Re: Charging issue

najodleglejszy — Sat, 23 Sep 2017 09:47:43 GMT

@kykyjane in that case you might want to contact your Local support to arrange a repair.

Re: Charging issue

kykyjane — Sat, 23 Sep 2017 10:03:55 GMT

That's what I was thinking but whatever to know if anyone else had problems like this first

Re: Charging issue

mulp — Thu, 28 Sep 2017 09:30:54 GMT

Same problem here, appears the port is bust. It was fine until i bought the dock, which makes your phone sit at an odd angle! Not impressed, bound to not be covered by warranttee and would like an idea of how much they are going to charge to repair before I commit to sending it.

Re: Charging issue

kykyjane — Thu, 28 Sep 2017 09:40:10 GMT

I have sent mine off. So now just waiting to see the cost. My camera also decided that it wasn't going to work and it started charging its self with no charger in it. I will let you know when I find out what's happening

Re: Charging issue

kykyjane — Fri, 06 Oct 2017 16:59:06 GMT

Have got my phone back today and has been fix under warranty. It charges without me having to turn it off. So happy. It looks like a new phone

Re: Charging issue

najodleglejszy — Fri, 06 Oct 2017 18:33:31 GMT

@kykyjaneglad to hear that you got your issue sorted out!