https://community.sony.lu/t5/x-series/fingerprint-sensor-not-work-after-update-android-7/m-p/3583552#M7887 <P>HI</P><P>I bought Xperia x day last Sunday . With Original android 6 update.&nbsp; My phone was work correctly.&nbsp; And I updated the phone day before yesterday . After update the phone the finger print not work.&nbsp; It's not recognize.&nbsp; I know Sony will say this is a hardware issue. Thats the easiest answer they can tell.&nbsp; Same thing happened to my Xperia z5 after update to Android 6. They said its a hardware issue. Even I changed the finger print sensor it doesn't work.&nbsp; When I disable the Google body sensor it's work for Xperia z5. So I did same to the Xperia x. And its work. So I just want to know from Sony why you guy's say this is hardware issue?&nbsp; How its work if I disable the Google body sensor? I need a good answer for this.</P> Thu, 09 Nov 2017 11:03:56 GMT amd_2012 2017-11-09T11:03:56Z https://community.sony.lu/t5/x-series/fingerprint-sensor-not-work-after-update-android-7/m-p/3583552#M7887 <P>HI</P><P>I bought Xperia x day last Sunday . With Original android 6 update.&nbsp; My phone was work correctly.&nbsp; And I updated the phone day before yesterday . After update the phone the finger print not work.&nbsp; It's not recognize.&nbsp; I know Sony will say this is a hardware issue. Thats the easiest answer they can tell.&nbsp; Same thing happened to my Xperia z5 after update to Android 6. They said its a hardware issue. Even I changed the finger print sensor it doesn't work.&nbsp; When I disable the Google body sensor it's work for Xperia z5. So I did same to the Xperia x. And its work. So I just want to know from Sony why you guy's say this is hardware issue?&nbsp; How its work if I disable the Google body sensor? I need a good answer for this.</P> Thu, 09 Nov 2017 11:03:56 GMT https://community.sony.lu/t5/x-series/fingerprint-sensor-not-work-after-update-android-7/m-p/3583552#M7887 amd_2012 2017-11-09T11:03:56Z