https://community.sony.lu/t5/1-series/1-v-screen-replacement/m-p/3950134#M9262 <LI-SPOILER>Why is a Replacement Screen so Hard to Acquire for the Companies Flagship Phone?</LI-SPOILER><P>I am based in the UK. If I had an iPhone or Samsung, within 30mins of incurring a broken screen, it could be fixed promptly.</P><P>&nbsp;</P><P>As a Xperia 1 V owner, my phone screen has been broken for a week, while I try in vain to get SSB UK, the authorised repair people, to simply sell me a new screen. Instead, I am repeatedly told I cannot, and that I just pay for Diagnostics which I do not require, and labour for the repair, which I also do not require.</P><P>&nbsp;</P><P>Any help would be appreciated.</P><P>&nbsp;</P><P>This will certainly be my last Sony phone. This kind of woe is simply not worth it.</P><P>&nbsp;</P><P>Mr R</P> Tue, 02 Jul 2024 18:05:29 GMT Linkyshinks 2024-07-02T18:05:29Z https://community.sony.lu/t5/1-series/1-v-screen-replacement/m-p/3950134#M9262 <LI-SPOILER>Why is a Replacement Screen so Hard to Acquire for the Companies Flagship Phone?</LI-SPOILER><P>I am based in the UK. If I had an iPhone or Samsung, within 30mins of incurring a broken screen, it could be fixed promptly.</P><P>&nbsp;</P><P>As a Xperia 1 V owner, my phone screen has been broken for a week, while I try in vain to get SSB UK, the authorised repair people, to simply sell me a new screen. Instead, I am repeatedly told I cannot, and that I just pay for Diagnostics which I do not require, and labour for the repair, which I also do not require.</P><P>&nbsp;</P><P>Any help would be appreciated.</P><P>&nbsp;</P><P>This will certainly be my last Sony phone. This kind of woe is simply not worth it.</P><P>&nbsp;</P><P>Mr R</P> Tue, 02 Jul 2024 18:05:29 GMT https://community.sony.lu/t5/1-series/1-v-screen-replacement/m-p/3950134#M9262 Linkyshinks 2024-07-02T18:05:29Z https://community.sony.lu/t5/1-series/1-v-screen-replacement/m-p/3950398#M9263 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.lu/t5/user/viewprofilepage/user-id/687111527">@Linkyshinks</a></SPAN>, Is it physically damaged?</P> Sat, 06 Jul 2024 16:27:43 GMT https://community.sony.lu/t5/1-series/1-v-screen-replacement/m-p/3950398#M9263 Anonymous 2024-07-06T16:27:43Z