https://community.sony.lu/t5/pcs-accessories/vaio-laptop/m-p/1417082#M132270 <P>I bought a vaio laptop on line on the 1/9/13 and it would not switch on 3/11/13. &nbsp;Contacted support and sony centre on numerous occaisions and to cut a long story short it was collected for repair. &nbsp;I have phoned support again as no one has contacted me or my son,whose laptop it is ( given by me as a gift for his 18th) and &nbsp;I was told on the 8/11/13 it was a motherboard problem and would take 4-5 working days to repair. &nbsp;Called support again today the 12/11/13 only to be told that the part it needs will not be available till 14/1/2014!!! This means that the support would have had the laptop longer than my son has!!! To say I am disappointed is an understatment, as a working single parent the laptop was a great expensive to me. &nbsp;No one at Sony returning my call,what a surprise. &nbsp;Any messages of encouragement or help would be greatly appreciated</P> Tue, 12 Nov 2013 23:20:19 GMT Lisaroberts33 2013-11-12T23:20:19Z https://community.sony.lu/t5/pcs-accessories/vaio-laptop/m-p/1417082#M132270 <P>I bought a vaio laptop on line on the 1/9/13 and it would not switch on 3/11/13. &nbsp;Contacted support and sony centre on numerous occaisions and to cut a long story short it was collected for repair. &nbsp;I have phoned support again as no one has contacted me or my son,whose laptop it is ( given by me as a gift for his 18th) and &nbsp;I was told on the 8/11/13 it was a motherboard problem and would take 4-5 working days to repair. &nbsp;Called support again today the 12/11/13 only to be told that the part it needs will not be available till 14/1/2014!!! This means that the support would have had the laptop longer than my son has!!! To say I am disappointed is an understatment, as a working single parent the laptop was a great expensive to me. &nbsp;No one at Sony returning my call,what a surprise. &nbsp;Any messages of encouragement or help would be greatly appreciated</P> Tue, 12 Nov 2013 23:20:19 GMT https://community.sony.lu/t5/pcs-accessories/vaio-laptop/m-p/1417082#M132270 Lisaroberts33 2013-11-12T23:20:19Z https://community.sony.lu/t5/pcs-accessories/vaio-laptop/m-p/1417266#M132272 Hi Lisa,<BR />I have replied to your other thread <A href="http://community.sony.co.uk/t5/PCs-Accessories/Vaio/m-p/1417258#M132271" target="_blank">http://community.sony.co.uk/t5/PCs-Accessories/Vaio/m-p/1417258#M132271</A> so to avoid confusion I'll lock this duplicate thread..<BR />Hope you don't mind..<BR /> Wed, 13 Nov 2013 09:14:02 GMT https://community.sony.lu/t5/pcs-accessories/vaio-laptop/m-p/1417266#M132272 Thalamus. 2013-11-13T09:14:02Z