https://community.sony.lu/t5/pcs-accessories/dsc-w30/m-p/1480960#M132915 I received this same error for Bluetooth I believe..in device manager uninstall drivers for that device and check the box where it asks to delete the driver. Ensure laptop is connected to internet and when the unknown device window appears click search online for drivers, this should then install the latest drivers for your device. Mon, 06 Jan 2014 00:22:29 GMT Challis1991 2014-01-06T00:22:29Z https://community.sony.lu/t5/pcs-accessories/dsc-w30/m-p/1443062#M132881 <P>Win 8 won't recognice my DSC-W30, It's connected but doesn't work, device manager says error code 10 ( device could not start )</P> Mon, 02 Dec 2013 11:47:29 GMT https://community.sony.lu/t5/pcs-accessories/dsc-w30/m-p/1443062#M132881 zacon12 2013-12-02T11:47:29Z https://community.sony.lu/t5/pcs-accessories/dsc-w30/m-p/1480960#M132915 I received this same error for Bluetooth I believe..in device manager uninstall drivers for that device and check the box where it asks to delete the driver. Ensure laptop is connected to internet and when the unknown device window appears click search online for drivers, this should then install the latest drivers for your device. Mon, 06 Jan 2014 00:22:29 GMT https://community.sony.lu/t5/pcs-accessories/dsc-w30/m-p/1480960#M132915 Challis1991 2014-01-06T00:22:29Z