topic Re: Internet connection not working after vista install in PCs & Accessories

Internet connection not working after vista install

sterobinson — Mon, 05 Feb 2007 22:45:39 GMT

Posted in a thread elsewhere but have added it here incase anyone has any thoughts. thanks.

1. In my right-hand task bar it shows 2 computers when my mouse goes over it, it says "Currently connected to network:local and internet".
2. When I ping, sat www.bbc.co.uk it says " ping request could not find request. could not find host.
3. Open internet explorer - tries to open home pae but nothing.
4. In nework & sharing center it shows full green line between Laptop-Network-Internet.
5. I click on new network setting, set up to connect to internet say " you are already connected".
6. Select connect anyway. Only one option connect broadband PPOE.
7 Connection fails.
8. Open up outlook to chack mail. says not connected.
In Ip settings I have "get automatically" as instructed by isp.

No firewalls, even turned of windows firewall. Still no luck.

In network setings I have never dial a connection.

Router works fine with XP on other PC.

Any thoughts ?

Steve

Re: Internet connection not working after vista install

Resonate — Mon, 05 Feb 2007 23:09:13 GMT

Hi sterobinson,

Before you installed VISTA hoe did you connect to the internet (Modem, Network, Direct etc).

Look in Device manager Start > Run > devmgmt.msc
and then under MODEMS is your device here or if your Modem is USB under the Universal serial bus controllers (it will also have its own seperate tree if it is USB)

Reply back & we shall go from there

Re: Internet connection not working after vista install

Blencogo — Tue, 06 Feb 2007 00:25:40 GMT

I don't think many USB modems work with Vista at all Resonate.

An ethernet/wireless modem is required as part of the basic specs.

Re: Internet connection not working after vista install

Resonate — Tue, 06 Feb 2007 07:23:56 GMT

I don't think many USB modems work with Vista at all Resonate.
An ethernet/wireless modem is required as part of the basic specs.

You are right Blencogo, as i had trouble with my secondry computer so had to switch over, I thought i would add it as a suggestion incase sterobinson was attempting to connect through a USB. This is yet another problem which arise's without any warning with VISTA. I guess this would be down to the ISP to provide the drivers or the Modem manufacturers

Re: Internet connection not working after vista install

sterobinson — Tue, 06 Feb 2007 14:05:36 GMT

hi guys

its ethernet only, no usb. Is it only USB routers that require updated drivers for Vista ? Is there a chance that no amount of fiddling with settings will fix it. Could it be that the ISP-supplied router netgear adsl2 modem version dm11p cannot work with Vista ? My isp is unsure at the moment

looking around and identifying whats different to xp, in networking properties there are

client for microsoft networks
QoS Pacet Scheduler
File & print Sharering for MN
IP Version 6
IP version 4
Link Layer Topology Discovery Mapper I/O Driver
Link-Layer Topology Responder

When Im connectd i view status (in network and sharing centre), and it says

IPv4 connectivity = Local
IPv6 connectivity = Limited (is this the issue ?)Medi a state Enabled
Duration = 45 mins
Speed 100.mbs

thanks

Steve

Re: Internet connection not working after vista install

philfree — Tue, 06 Feb 2007 16:08:07 GMT

Try to uncheck IPv6 and see if it solves your prob.

Re: Internet connection not working after vista install

sterobinson — Tue, 06 Feb 2007 16:09:54 GMT

well guys finally some success.

borrowed a new router and connected this to the vista notebook, and hey presto..the internet its there and working a treat !

seems that the isp router is not compatible (or requires a firmware upgrade) to work properly. I switched to a D-Link DSL-604+ and its fine.i think this will become a more common issue as more people adopt vista. I called the isp who said that they were finally coming to the same conclusion, in that the router may not be vista compatible. they did say that about 1 in 10 seem to be fine which adds to the confusion.

so its taken three days since I installed vista to finally get it working then to install all the new drivers/utilities, and to determine the issue with the internet.

any regrets ? actually no. It might have been a little tiresome and frstrating at times but its exacly what you deserve if you take the leap to vista right now, but I actually love the new operating sysem, aero works great and having also installed Office 2007 the ease of the applications is excellent. and also when something is not quite working its an excellent way of discovering more about vista and how it works. you have this urge to discover what could be the issue and through the process you learn more about the new services, etc

good luck to anyone else that takes the leap !

Many thanks to those of you that have helped me along this weekend. without the vaio forum and the willingness of guys like Thalamus and Philfree , etc to point you in the right direction I would not have got this far and would have regretably leaped back XP.

steve

Re: Internet connection not working after vista install

Thalamus. — Tue, 06 Feb 2007 16:19:40 GMT

You're welcome Steve, glad you're finally enjoying Vista on your Vaio..

Re: Internet connection not working after vista install

philfree — Tue, 06 Feb 2007 17:10:35 GMT

Great that everything's now working. You may as I experienced every now and then still find some frustation with the way Vista handles things but nothing that can't be solved.

Have fun.

Re: Internet connection not working after vista install

Resonate — Tue, 06 Feb 2007 18:52:59 GMT

You may as I experienced every now and then still find some frustation with the way Vista handles things but nothing that can't be solved.

You couldn't be more right by saying that i have been running VISTA from the first BETA came available. The constant admin alerts are another frustrating component "Do you want to install" "software not MS" "Software not certified", yes i bloody know this just install rrrrrrrrr :smileydevil:. Luckily MS have tonned this down for release so i'm a bit more smily

Re: Internet connection not working after vista install

sterobinson — Tue, 06 Feb 2007 21:58:44 GMT

guys

it can wait for another day, but my vaio came with a secret secure safe on my c drive.

have i lost this facility now im on vista ?

thanks

Re: Internet connection not working after vista install

philfree — Tue, 06 Feb 2007 22:44:10 GMT

No you have not but it works differently than in XP. You can now choose any file or folder, right-click on it and choose "add to (new or existing) encrypted archive", it will create a new (or use an existing) .ueaf file or .uea folder. I don't really like it as it works slower than before and I can't manage to access it using sync software that I used to work with in XP. Good thing is you can now have unlimited space.

Re: Internet connection not working after vista install

sterobinson — Wed, 07 Feb 2007 10:54:55 GMT

No you have not but it works differently than in XP. You can now choose any file or folder, right-click on it and choose "add to (new or existing) encrypted archive", it will create a new (or use an existing) .ueaf file or .uea folder. I don't really like it as it works slower than before and I can't manage to access it using sync software that I used to work with in XP. Good thing is you can now have unlimited space.

Hi, I dont have that option when I right click on a file, etc......

Thanks

Steve

Re: Internet connection not working after vista install

philfree — Wed, 07 Feb 2007 18:49:13 GMT

It should have installed as part of Protector Suite QL 5.6.

Question for you sterobinson: Do you experience screen flash/artifacts midway down the screen on bootup (just before the mouse cursor appears)? If not can you tell me which version of 945GM graphics adapter driver is installed on your system?

Re: Internet connection not working after vista install

sterobinson — Thu, 08 Feb 2007 23:33:54 GMT

It should have installed as part of Protector Suite QL 5.6.

Question for you sterobinson: Do you experience screen flash/artifacts midway down the screen on bootup (just before the mouse cursor appears)? If not can you tell me which version of 945GM graphics adapter driver is installed on your system?

Hi Philfree

When I boot up, just before the curser, I get the bottom half of my page in black and white lines for a split second.Is this helpful ?

Steve

Re: Internet connection not working after vista install

philfree — Fri, 09 Feb 2007 00:45:02 GMT

Yes thanks this is exactly what I had. I could not stand it so I reinstalled...
It came from installing the graphics drivers provided by Sony apparently (installing latest Intel drivers did not help) and revertig back to the original Intel drivers that came with Vista did not work (certainly due to some files not being overwritten). I reinstalled not installing graphics drivers from the Sony package and no more black and white lines flashing.

Re: Internet connection not working after vista install

Illuminatus — Fri, 09 Feb 2007 05:44:54 GMT

Hi Steve,

Hope this helps.

Just a thought ... I think adsl modems should be configured PPOA not PPOE

All the best,

David.

Re: Internet connection not working after vista install

sterobinson — Fri, 09 Feb 2007 10:45:32 GMT

Thanks Philfree.

Not sure if I really understand what you did to overcome this...

Can you provide a step-by-step guide. If I try it myself I will screw it up !

Many thanks

Steve

Re: Internet connection not working after vista install

RicardoBathUK — Fri, 09 Feb 2007 11:05:04 GMT

The constant admin alerts are another frustrating component "Do you want to install" "software not MS" "Software not certified"

I agree Resonate, it wouldn't be so bad if these messages only appeared when an administrator was not logged in, but they pop up all the rime, I added my new printer last night and all I kept getting was "Do you want to continue? Log in as an administrator" Well seeing as I am the only one who uses the Vaio, I wonder why it can't recognise that I am the user installing the program!

Regarding Office 2007, what are the main differences from 203?

Cheers

Richard :smileygrin:

Re: Internet connection not working after vista install

philfree — Fri, 09 Feb 2007 11:52:37 GMT

Have you tried turning UAC off?

sterobinson, what I did was simply not installing Intel graphics drivers that are listed in Sony Vista Upgrade site. Vista installs its own set of drivers for the Intel GMA945 chipset and they are fine, no need to update them.

My only concern is that Windows update has one updated version and wonder if the pb will come back if I let it install. As I've just made a drive image, I will try and revert to it if it causes pb. I'll let you know.