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Product Registration

profile.country.GB.title
timgbull
New
December 2017
December 2017

Product Registration

I am trying to register 2 new products - a TV - KD49XE8396 and sound bar - HT-MT300.

The product registration page does not recognise these two product numbers and will not allow me to proceed with registration, even though I am absolutely certain that they are correct.

However, the product support pages recognise both the numbers as correct, and delivers all support links.

How ridiculous is this ! Help, please.

2 people had this problem.
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2 REPLIES 2
Anonymous
Not applicable
January 2018
January 2018

Hi there,

 

Sorry you're having problems with registering. If you contact support here they should be able to help.

 

Best wishes,

M

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profile.country.GB.title
timgbull
New
January 2018
January 2018

Sony replied, but no resolution yet. Product model database not updated.

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