Help with my xperia c5 ultra

Barajaslml
Visitor

Help with my xperia c5 ultra

Que puedo hacer con mi sony xperia c5 ultra .... se apaga repentinamente una cama momento y tengas problemas para encenderlo 


What can I do with my sony xperia c5 ultra .... suddenly it turns off a bed time and you have problems to turn it on

3 REPLIES 3
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Uliwooly
Expert

@Barajaslml

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

Do you experience the same without the SIM and SD cards? 

Barajaslml
Visitor

I Cant try

Not applicable


@Barajaslml wrote:

Que puedo hacer con mi sony xperia c5 ultra .... se apaga repentinamente una cama momento y tengas problemas para encenderlo 


What can I do with my sony xperia c5 ultra .... suddenly it turns off a bed time and you have problems to turn it on


Did you tried connect with computer, repair with Xperia Companion? Slightly_smiling_Face When i had the same problem, i brought to authorized service. It can be motherboard get stuck in loading (to me it was so) Slightly_smiling_Face If in the time of connect with computer will not light green light, always will be red (also try to charge fully it) i advise you to bring it to authorized service too, even if you have warranty, without authorized service you will not fix that, for me was changed motherboard Slightly_smiling_Face