absolutely disgusted with the so called Sony customer service!
brought a TVs and sound bar 2 months ago and sound bar has given up !
ive been on the phone for over an hour an half going through every trouble shooting guide the operator could find on their screen !
still not working and they said it's probably a faulty hdmi port on the sound bar !
ok exchange then ! Oh no they want me to take the bar to a shop an hour away from my home to get it checked!
when I said that's not really possible! I was told that's all we can do for you ! If I'm not willing or able to travel the hour to get it tested, thanks for buying our products but bye !
so just chucked away over £230 on a bar that doesn't work and will now go in the bin !
i will never purchase a Sony product again and will tell every person willing to listen how bad Sony as a company treat its customers ! And also sound bars have a 2 month life span !
absolutely disgusting
