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HT-X8500 Soundbar

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Ventman
Explorer

HT-X8500 Soundbar

I have a HT-X8500 soundbar which is about 3 months old.

 

4 times now i have been watching terrestrial tv and suddenly the sound switches of. TV speakers work fine.

 

I have to switch it off for about an hour before it will work again. Have tried powering off and removing power and hdmi cable but this does nothing.

 

Anyone had the same issue.

 

thanks

10 REPLIES 10
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Joe_Dohn
Specialist

@Ventman @Robharris0803

 

Do you both have the latest software version on your TVs (v6.5042)?