Sony STR-DN840 Not Turning On

[yippeykeiyay]

Hi,

I recently bought a STR-DN840 receiver/amp and have been very pleased with it so far. Today I rearanged my living room, moving my TV and the receiver to the other side of the room. Since doing this this receiver will not turn on - its plugged in and when you press the on/off button, there is a click (like normal), the LED turns to green (like normal), but the nothing else happens then after a few seconds the LED turns off (normaly red on standby?), the click happens again and thats it. 

I've checked the cables, fuse in the plug and even returned the unit to the original plug socket, all to no avail. Any suggestions would be appreciated as this problem has really wound me up!

Cheers,

Tyler

EDIT: it was working literally just before the move...I understand it could be the move that has broken something but I am really careful with my electronics and didn't even man handle the recevier itself as I just dragged the whole TV stand across the room with it on...

[Anonymous]

@yippeykeiyay 

Hi there

Are you still having an issue with the DN840 not switching on?  If so, please reply back and ill be happy to try and help you resolve this.

Cheers

[Satishig1]

Hi,

since couple pled of days my Sony STR DN 840 AV receiver is facing similar problem.

(I bought it 11 months ago and was working flawlessly)

The problem is device doesn't respond at all, the standby light comes ON (becomes green) but display of AV Receiver is OFF. NO sound, no response to remote , no FM/AM . Device is as good as NOT started.

i disconnected all the speaker cables, antennas. But did I not help.

Tried doing factory reset but I don't thi it was successful.

can anybody help me please??

[sparkymarky87]

HI There, 

I have the same problem. my amp was perfectly fine until i moved house recently. Packed in original packaging and transported in my car straight to the tv stand in the new house. light turns green but no click, response etc. Just wondered if you ever got to the problem of your issue? 

[Joe_Dohn]

Have you tried resetting it to factory settings (Manual page 79)?

[densoautotec]

Hi did you ever manage to fix that green light issue on your Sony AVR. How did you get it to work again ?

[densoautotec]

Hi there did you ever manage to get your Sony AVR to power up and work as Normal again ?

[densoautotec]

Hi there . Did you manage to resolve the issues and get the AVR to resume normal operations again ?

[royabrown2]

Hi @densoautotec 

If you want to get somebody’s attention from four, nine, or ten years ago, best to @ reference them, as I have done above to get yours.