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Microphone not working during calls

SOLVED
Sonymanpro
Visitor

Microphone not working during calls

Hello,

When on a call (Sent or Receiving) my microphone doesn't work, the other person cannot hear me.

However if I go to speaker phone they hear me fine.

The microphone works fine in diagnostics.

I haven't downloaded any apps recently.

Is there an easy fix to this?

Thanks, 

43 REPLIES 43
Hogutn
Visitor

I am having the same problem. Works for call, not for voice recording(WhatsApp etc...) So frustrating! 

AdaP
Visitor

Same problem. None of the solutions worked for me. Works on speaker phone.

fadzil6115
Visitor

Haw to do this things bot working?..

Weesongs
Visitor

My M5 mic was not working until I unticked the "block offensive words" Google>settings>voice>block offensive words

Tags (1)
Zi3
Visitor

Hi, I had this problem with the microphone as well but fortunately it got solved by your idea (Google voice..), but that means I can't use the 'ok google' function anymore, so is there a way to turn it back on and the microphone would still work properly?

P.S thank you still for helping me resolve the microphone issue. 

Pq3
Visitor

Where do I find that? 

sarahh29
Visitor

Hi, 

I'm having this issue with my Sony Experia Ultra XA1. I don't see the Google voice settings, or the Microphone noise suppression. Is there an alternate name in Ultra XA1 for the same settings that may be causing the voice issue?

Thanks in advance!

Med6642633
Visitor

Microphone not werking in call

Zhell
Visitor

When somebody call me, i cannot hear their voice but i can hear them

Obz
Visitor

Let me when you hear something.