Hi, im struggling to update my tv, the firmware is out of date, but my tv just wont update itself, leaving it connected to internet doesn't work, i've been through several USB drives, even one sent to me from Sony Customer Support, all correctly formatted, all with right files in the right place, my tv recognises it has a USB, it also recognises it has firmware on the USB, it starts into update mode, the first screen where it says preparing for update, copying files from USB please wait... so i wait, and wait and wait and nothing, it stays on this screen until i pull the plug and remove USB and restart tv, turns on like nothing has happened.
I have had contact with customer support and they have been amazing, like i said, they sent me out another USB drive with the firmware installed on it already, and it does the same thing, resetting tv and trying again doesnt work, gets stuck at same old screen every time.
I've got to the point where i recognise its not going to work, and the tv has been resigned to the bedroom, it still functions fine as a tv, altho neither blu-ray or internet tv works, i just wanted to see if its just me with this problem or if anyone else has had same issue as google today is not my friend, i can't find any other mention of this problem.
However, I dont think these forums will be able to resolve your problem though (well I cant anyhow). My advice is to contact Sony Support again, or an authorised Sony Repair Centre (as above).
