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Sony Tv says i have device connected on hdmi input

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Sony19876
New

Sony Tv says i have device connected on hdmi input

So when i go to choose input on my tv that is...digital,analog,hdmi the tv says i have cable with device connected on hdmi 2 port but i have not connected cable on the hdmi 2 port.So any solution

Connected device on hdmi 2Connected device on hdmi 2

Here on the picture on hdmi pc port it says i have connected device but there is no connected device.

Thank you in advance.

2 REPLIES 2
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LightFoot
Specialist

Hi @Sony19876   The full model number of your TV and a screenshot image of what you are seeing, would make it easier for your fellow customers to help you. The model number will start with K, KD or XR.

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Sony19876
New

model Sony Bravia KD-55XE7005

screenshot of the problem

the arrow on the image points i  have connected device but i dont have device connected to the port