I am posting here again as again i have been disappointed by vaio
my laptop was sent for repairs 3 times, last time it was in repairs for over a month
it was picked up 17th of dec last year
sony has not been responding to messages on regular basis and finally after me sending number of emails i was contacted last week
last friday i was told that my laptop was fixed and was ready to be shipped to me on monday so i would receive it by this wednesday at the latest
it has been shipped today on the i should have received and it will not get to me until friday
now am going tomorrow back to australia and i don't have laptop
i have been promised and assured that it would leave repair centre on monday, just in time
i don't understand if it was fixed as i was told last week
why was i lied to
now i need this unit to be shipped to me to australia but apparently i need to pay some of the costs
there is no way i should pay for the stuff up made by sony
i must add that my unit is just over 6 months and it has been in repairs 3 times already
i am disappointed, frustrated and pretty much speechless for the service or lack of it i have receivedfrom sony
i know your calls get recorded so i ma advising you to listen to what i was told last week
its just a disgrace
someone was meant to call me today from management but has not
what is going to happen now
i will be not available to be contacted on my number and i would like someone to take responsibility and take ownership for sony mistakes and send the computer to australiaASAP
