3D Films Not Being Displayed

[peggsy]

Hi All,

Hoping someone out there can advise or point in the direction of a solution to the following issue.

I have very recently purchased the 3D vaio model VPCF21Z1E and wanted to try out the 3D DVD functionality, so i purchased Puss In Boots Coral Blue Ray 3D dvd, however when i load the disk into the laptop i get the opening dreamworks screen running fine but the actual move plays the sound ok but not the film pictures, it is missing screen definition with a fragmented pictures and the film view freezes.

Any help or advice would be greatly received, as i am a bit of technophobe.

Thanks

[gugabackhand]

Hi. What video player opened to view that movie? You might need to update it's version and try to check if there are other players that you can find preinstalled.

Trying another movie would isolate the issue better too.