Share your experience!
OK lets start right from the beginning:
Hi all, (long post SORRY!!)
I am a huge Sony fan! (I wont say was as you are just about clinging on to me by a thread)
From the MDRZX700's which I reviewed very favrouable on youtube, to the Vita. From My TV and amp to my Xperia S.. I have collected lots and more along the way, my friends have dubbed me the sony wh*re but im getting just ever so slightly disapointed now...
I dont have a problem with different roll out dates for software nor do I have a problem with my country getting any software updates later than others. (I do live in the UK and according to certain reports Sonys sale are made up greatly from the UK's custom).
What I have a problem with is the left hand not knowing what the right hand is doing mentality. When Sony US decided to release ICS in April for USA Tablet S devices it should have spoken with other divisions of sony around the world before making the statement that ICS was been rolled out. And then an official line should have been agreed upon.
This head in the sand attitude adopted by sony is what is really driving fans mad.
I can see Sony is on a bit of a turn around at the moment with some interesting ideas set in place for their phones and I can see they are making a push to reclaim the top spot after maybe a slight wobble. What appear to be tiny things like a software update really matter, dont let lack of communication be what slips up sony.
I dont want to speak on the behalf of others as I dont have the right, however all I would greatfuly ask for is:
Upfront and clear communication, On your select ap page here in the UK you still have posts on it from last year..!! Just looks dated someone needs to work on info/bumf news and post weekly!!! Even if its just to say check out our new Xperia GX etc..
Make everything gel together better, I can see you are trying to do this with the passport idea but its still messy..
Software with Sony plays a key part (not talking android here) and in the past I mself who studied electonic eng at uni have felt like banging my head against a screen or two.
Learn to commuincate with your customers, be creative and inspirational.. Lead dont follow. You can take Apple etc on you just need the right people and at this moment in time I think this is whats sadly missing. Men in suits, rather than out of the box thinkers who can commuincate with the many rather than the stuffy old few.
OK OK I have waffled enough now...
All im saying is learn to communicate better because if you can almost loose an utter sony nut like me then you can easily lose anybody.
(For anyone who wants to add I can root it, Yip I can but I dont want to.. I am happy to have a warrenty and doing so voids it. Also is it really my responsibility? If we take a look at ICS on the Tablet S it does from early reports fix things that should have been fine with the tablet S in the first place like its ability to forget your Wifi in a second. I should not have to work around problems a bit like the flash viewing/dont get me started on adroids fragmentation with so many other devices).
To the moderator I hear sony dont really view these sites, I do guess that you must commuincate to them from time to time so if you wouldnt mind stressing the feelings of the forum that would be great.
to finish, this is more of a plea really to Sony but i feel we a treading a never ending circle... I dont really want to go else where.. start to listen...
thank you for your time sony and the forum
sorry to rant!!!
fingers crossed one light bulb goes on @ Sony HQ and an exec think I see it all we needed to say was we are just finalising the Europe update lets keep the fans updated... also never be affraid to say sorry its not a mark of weakness its a sign youve listened
im also interested to hear others thoughts on this subject...
Message was edited by: OpOpOpla
Message was edited by: OpOpOpla
Solved! Go to Solution.
In this thread on the French discussion site, Sony has responded that the current target for Europe is end of May.
http://www.sony.fr/discussions/message/772388#772388
Mattias
Well thanks to all for replying, and thanks very much to mattiaslarsson for the link from the French form, roughly translated from what I gather Sony hope to roll out within 4 weeks ending some time in May. That to me does not bring this thread to end as I still am appalled with Sony to the point I woke up and decided this morning that my Sony tablet s will be replaced by the new iPad and my Xperia S will be replaced by the Nokia 900. I have not fallen totally out of love with you Sony, if a products good you will still get my custom but no longer will you be the sole electronics brand in my house... Sorry genuinely but I feel so let down. All you had to do was relay that message to us in some official channel and not have all your fans trawl the net and heck only knows where for a bit of info...
Please all keep posting your thoughts as Sony may stumble on us one day lol
So the news it seems is no later than may...
Thanks again all and mattias for hunting that nugget of information
Thanks danc 1978 I feel the same as you. Typing this up now on my friends iPad 2 and I have to say I'm seeing why people are getting converted. From the French forum post kindly linked on here you may just get your update before you fly to the states!! If you take it with you though you should still be able to update if it's rolled out whilst your put there. A chap was on vacation from Canada in the uk and still managed to get his update last week.. Let me know how you get on but like I say fingers crossed you will have it before then
OpOpOpla,
before you fall totally out of love with Sony you should know that on the phone side (Xperia), Sony has been getting praise for being more informative then other smartphone companies about its plans for Android 4.0 upgrades. Check out the product blog for information.
http://blogs.sonymobile.com/products/
Mattias
Hey guys.
I know many of you dont want the hassle of rooting and changing region to get the update, and I thought the same. Unfortunately, I am a tad bit impatient, and I done it anyway... I craved the update!
There is two great tools and video instruction on how to do it on xda's forum. I am a newbie to rooting and technology, but this was as easy as making a cup of tea.
ICS is so much better from what I've seen so far!
LlThanx Mattias and i have to agree!! I have the arc s running ics and Sony did an excellent job with the roll out of that. I like that i can get to my music even with the lock screen on like on the xperia s. I do love Sony, to my eyes the arc s is the prettiest phone in years and the tablet s is refreshing compared to all the other slabs out there but more so than ever i get the feeling Sony just don't listen. I could not live a day without my mdrzx700's and mdrz1000s so I've not totally abandoned them!! 🙂
I've not given up on them.... But they are going to have to work twice as hard to get my custom.
This sounds mad but I feel sad writing that, who would have thought an electronics band could get so much under ones skin
Ps thanks again for your French forum info, much appreciated!!!
Take care
Thanks Martin D, pleased your enjoying ics... !! 🙂 we are just kinda grinding our axe @ Sony for the lack if customer care. I have to agree though anyone who can't wait just take a trip over to xda.. You can't go wrong and rooting like you say is a simple task. I must advise that it does void the warranty here within the UK.
For those of you who prefer to wait or unsure the latest news is as follows:
USA confirmed
United Arab Emirates confirmed
Canada confirmed
Mexico confirmed
Singapore
Brazil
Europe including UK before the end of May (Thanks to Mattias for this who noticed an official line from Sony on the French forum that roughly translated said before May end, if you scroll up he kindly provided a link).
And what of you Sony UK? Care to join in, Sony France can apparently speak...
Take care all any news i'll keep it updated..
Love hearing all your views both ways even if you think its been handled good or bad.
Japan also confirmed. They got it as first with US users.
Sorry yip forgot to tap that one.. 😉
Malaysia also...
Thanks for the French info. Iam in the Netherlands and no info over there either,