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WiFi keeps dropping out after 5 seconds

RÉSOLU
profile.country.en_GB.title
assazam
Visiteur

WiFi keeps dropping out after 5 seconds

I preface this by saying I have tried every thing here

ive even reset, hard reset and updated via pc. 

The WiFi goes on, connects to a router then disconnects. The wifi logo in the drop down is greyed out, without the line through it. it will then reconnect and drop again. it continues like this perpetually till i turn it off.

The only option I see is to take it back to EE to repair as its still under warranty.

Are there any other suggestions?

1 SOLUTION APPROUVÉE

Solutions approuvées
profile.country.GB.title
Uliwooly
Expert

@acousticsman

you should send it back or get it inspected, it could be a hardware issue. 

Voir la solution dans l'envoi d'origine

4 RÉPONSES 4
profile.country.GB.title
Uliwooly
Expert

@acousticsman

Does this happen with all routers or a particular router? 

profile.country.en_GB.title
assazam
Visiteur

All routers

profile.country.en_GB.title
assazam
Visiteur

I have even tried connecting through the service menu, nothing happened for about 5 mins so I quit that

profile.country.GB.title
Uliwooly
Expert

@acousticsman

you should send it back or get it inspected, it could be a hardware issue.