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X Compact rebooting

disizme
Visitor

X Compact rebooting

After updating to Android 7.1.1 (34.3.A.0.228) Google apps and some others (e.g. Viber) are closing with error message and device is rebooting mostly twice.

Is any mistake in new version or only in my own phone?

4 REPLIES 4
CameronT
Champion

Hi @disizme, welcome to the community. 

As a first test, can you please start the phone in safe mode and see if it is still doing the same thing?

disizme
Visitor

Hi, 

A few days ago I get another update. After that I had only two reboots of the phone and several app's errors.

Then I started the phone in safe mode and there were no more reboots and errors, and still in normal mode there are no problems. 

CameronT
Champion

@disizme,


Safe mode does clear the cache too so it may have been something in there. See how it goes, if you still have issues try a software repair using Xperia Companion

disizme
Visitor

Hi again. 

I can't install the last update which came two months ago. There are seldom rebooting and often apps' closing and fail working