Green box

[Littleandgood]

Green box

[Jonas]

Hi @Littleandgood, welcome to our forum!

Is there a green box around icon that you tap in your device? If that is the case, you have enabled the Talkback feature. TalkBack is a pre-installed screen reader service on Android devices provided by Google for visually impaired users. It uses spoken feedback to describe the results of actions, such as opening an app, navigating your device, describing what you touch and activate, and events, such as notifications.

You can turn this off if you follow the instructions below.

1. Drag the status bar downwards with two fingers.
2. Tap the gear icon , and then double-tap it.
3. Using two fingers to scroll through the menu, find and tap Accessibility, then double-tap Accessibility.
4. Tap TalkBack, then double-tap TalkBack.
5. Tap the switch beside On or TalkBack once, then double-tap the switch.
6. Tap OK, then double-tap OK to confirm.

Let me know if that helps!

[Drea3635]

saved my like thanx 

[Jonas]

Hi @Drea3635, you're very welcome!

I may have found what may cause you to activate this feature by mistake and there is a setting in the device that will activate Talkback if you press and hold both volume keys at the same time for a few seconds, so you may want to disable that.

You can find this setting in Settings > Accessibility > Volume key shortcut > turn this off.

Have a nice day!

[tiwilson7]

This was a huge help! Thank you!!

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[Jonas]

Hi @tiwilson7, you're very welcome and I'm glad you found the post useful!

Remember to turn off the volume shortcut because it's quite easy to activate by mistake.

Have a nice day and let me know if there is anything else!

[HUWAEIGIRL2]

Help!! The settings on my Huawei P20 does not have accessibility feature. My phone is glitching and wont let me do anything! Help!

[Jonas]

Hi @HUWAEIGIRL2, sorry for the late reply.

I would recommend that you get in touch with Huawei as I can only support Xperia devices.