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Issues after after update to Android 10

Kennung1
Visitor

Issues after after update to Android 10

I just upgraded to Android 10 (52.1.A.0.532).

Since then

- My recorded voice messages in WhatsApp are very quiet. I can't change the record volume anywhere. The recipients can hardly understand what I say, even if they are at full volume. Before update the volume level was normal.

- The finger print sensor responds very slow. I need to keep the finger on the sensor for at least one second. Before update it worked within 1/10th of a second.

- The status bar (on top, where you can see the battery l and time) sometimes disappeared after wakeup of the phone from standby.

Please find a solution to this and roll out a new system update asap.

#XZ2Compact

31 REPLIES 31
Stonekeep
Visitor

Yeah, I'm really disappointed, but I've solved the problem: I bought Samsung Galaxy S10e. After upgrade from A9 to A10 guess what? No issues at all. The size of phone is significantly bigger, but I don't care. The Xperia XZ2 Compact is totally useless with A10 for my daily needs. 

Regards mate.

SagServus
Visitor

After update zu Android 10 the smartphone fails to connect with a computer over USB.

I can recharge the accu normaly with the standard power supply unit.

But when i want to connect the smartphone with the pc it does nothing.

I even can't charge the accu via computer.

Seur
Visitor

Same issue here. It will be better not to update our phones because problems like this could be very bad.

cryss
Visitor

Since the update to android 10 for tHe XZ2compact there seems to be a problem to connect the XZ2compact to other android tablets via Bluetooth. I can pair them but the connection is only established for only 2 seconds and then the connection is "gone" just as if i closed the connection but the device is still listed as paired but not connected. 

Wintersun21
Visitor

Same issues here with my XZ2... Lagging, freezing etc... I hope we'll get some fixes for that 

cryss
Visitor

even an answer from the officials would be nice...but SONY does absolutely nothing to win back the customers' trust...

truely dissappointing.

monfreresam
Visitor

Hello, problems since the purchase of this phone, updates have resolved some problems and especially added other problems all handicapping. I have had almost all the problems stated on this forum. This smartphone is good to throw in the trash. I will not stay at Sony if no action has been taken. I don't want you to solve my problems, I want another phone that works. Cardially

profile.country.FR.title
viparis62
New

Hi folks

I have same problems on my XZ2 ( no compact ) too much lags 

-Alerts or sounds messages, calls notifications doesn't work anymore 

-Phone slow down 
-Blutooth connexions to samsung Gear very stranges, each time I take a picture watch is getting offline
-Battery level getting low too quickly
 
Update phone bug Xperia companion:
 
UEInstallation 
WaitExit 102 
2.8.3.0 / Windows 10 64 bit / Win32 / FR / H8216 / 52.1.A.0.532 
 
Could Sony make a earlier update soon ?  or only one way solution is to reset the phone to factory ( I try and get news soon )
 
#XZ2 #H8216 #Android 10 #Pie Bug
Bests Regards
Vincent P.
profile.country.FR.title
viparis62
New

Seem to be really better, many old applications wasn't up-to-date with Android 10 

Now ok 

but battery level go down too fast still . . .

profile.country.IT.title
buby84
Explorer

same problem of whatsapp here >.>