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The screen makes unwanted and unintentional touches. What should I do to stop it?
I have the same problem. It happens almost everytime i get a call and have bluetooth or wifi on, the screen starts "touch" by itself all over the screen, closing and opening apps. Only way to make a call for me is to turn of bluetooth and wifi and talk through a corded headset.
Even when doing so, 3 out of 10 times it still starts to "ghost" touch everywhere on the screen. I have no idea how to solve this. Have you found a solution?
Hi @HariPrasadSridhar & @johanbjoerk, welcome to the community. I am sorry to hear you are experiencing this issue
Try these methods one after the other. Verify whether the problem was solved after each method, before trying the next one.
Hi Thanks ! I am afraid, none of the recommendations you mentioned worked. I have replaced the touch screen. Nope ! Not solved. I have now, written an email to SONY Xperia India and they have asked me to submit the mobile again. I am very dissapointed.
I have the same problem but only when connection to the internet is bad (connecting in 2G). I tried to everything above even changing the SIM card.. It doesn't solve the problem..
Same here, the problem came after Oreo update
i am also facing that problem
so annoying
t didnt worked
Hi
I have the same problems with the ghost touch on my display. It came after the last update from Sony. I have 8.0.0 41.3.A.2.75
Please Sony look in to this
Hi team,
1.i dont use screen flims.
2.i dont use any other charger/cable.
3.i dont use glove mode.
4.i use only google/MS/ Cisco apps only.
5.after software repair its still the same.
6.i cant update the software as i am running in 7.1.1.
7.customer care said oreo is not available for your device( before aoftware repair i was in oreo)
8.it happens when phone is getting call.
Kindly check and provide the needful.
Else provide the escalation matrix.