XZ Premium SIM Network Unlock PIN

[Abel72]

I want to switch my XZ PREMIUM from the Vodafone network to Virgin. I have received the NUC from Vodafone but it did not work, I have now had a second NUC still with out success. Can anyone advise how to unlock from Vodafone?

[Lord_viridis]

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@Abe72 wrote:

I want to switch my XZ PREMIUM from the Vodafone network to Virgin. I have received the NUC from Vodafone but it did not work, I have now had a second NUC still with out success. Can anyone advise how to unlock from Vodafone?

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I'd suggest going into Vodafone and asking why they have provided 2 codes that don't work when it should be 1 that will work.

Too many attempts will hard lock the phone

[Abel72]

I have already tried going into the Vodafone store but all they advise is calling Vodafone Technical Support again. Can Sony Technical Support assist?

[Lord_viridis]

To be honest I'm not sure, my understanding is that the network's hold the unlock codes and provide them. You can of course try, but I have a feeling it's down to the network..