Z5 dual the notification bar does not work, can not download anything from the play store

[Alias1360]

Greetings to everyone. I would like to ask for help, besides the ones mentioned above there are still a lot of problems, unfortunately I can't make a backup or turn on the mobile net. Thank you in advance for helping everyone. Have a nice day.

[Uliwooly]

@Alias1360 

I'm sorry to hear about your issue, but

1st does the phone turn on at all?

if it does

2nd is the screen responsive at all?

if it does then 

test the screen settings > support > Xperia Test > test the screen 

if it doesn't, connect a mouse with a usb dongle to use the phone and create a backup

as always, the more info that you share the easier it'll be to help you.