Android TV AirPlay no sound

[Nudd0234]

TV model 55XG8796, when streaming via airplay using iPhone/iPad/Mac no sound is emitted from tv.

I have tried various applications using airplay and as I say various devices. I have checked the audio output on the tv and also altered the 5.1 surround on and off but no luck.

[LightFoot]

Hi @Nudd0234   Are you running the latest firmware?

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg85xx_x85xxg_u8g-series-55-65-75-85-/kd-...

[Arteach878]

My airplay on new Sony doesn’t have sound on my iphone.  Any suggestions?

[kebates72]

I had the same problem on my KD-65AG9 tv. 

Found a post that said a power reset should fix it. My tv is fixed and secured to the wall and the power socket is behind it, not easy to do.

So I tried the old computer trick , held the power button down on the remote for about 10 seconds. Up pops a screen with Shut Down or Restart on it.

Clicked on restart, once tv had restarted tried AirPlay again, I had picture and SOUND!

Result, and so easy to do.

Will there be a software update to fix this at some point ?

[HannahEd01]

Hey, there was an update released last month with multiple fixes, try it and let us know the outcome: https://www.sony.co.uk/electronics/support/oled-tvs-android-a9g_ag9-series/kd-65ag9/downloads/000171...

[M.M.Help]

Purchased the KD55XH8096BU in December, the sound on Airplay has never worked. 

TV has inbuilt airplay input, I linked tv to Apple HomeKit fine, I can mirror iPhone screen visual to TV but no sound. Within Spotify app I can select airplay>my device, but no sound. 

Tried all the obvious, turned off at plug, checked automatic updates had run, reset Airplay, nothing working. Any suggestions please?

[kebates72]

Whenever I have lost the sound on Airplay, I just hold the power button on the remote until I get the option to shutdown or restart.

I have always pressed Restart.

Every time (so far) I have done this , sound has returned to Airplay.

The first time I lost sound , I found there was a software update waiting to be installed, this fixed it that time as the update also restarted the TV.

Unfortunately it has happened a couple of times since the update, but the restart has solved it each time.


Sent from Mail for Windows 10

[M.M.Help]

Thanks kebates72. It’s bizarre... I’ve had this problem since December (2020), I always walk away and come back another day to try and resolve; I posted my query to community yesterday and today it’s miraculously resolved itself?! Sound works on iPhone screen mirror and sound works when airplay is selected as output option from Spotify app. Can’t say how I resolved unfortunately, but it’s working