Sony Bravia KD-49XF7003 rebooting

[Joea1998]

I'm using a nvidia shield and the TV will randomly restart while I'm watching Netflix and sometimes when I open certain applications. I've done a factory reset and a firmware update which hasn't made a difference. Running software version - 8.764

Any help would be much appreciated, thanks

[Sean_Mc]

Hi there,

If you've already performed a factory reset and the firmware is updated, it would be best to get in touch with the support team for further help here.

Let me know how you get on?

Best wishes,

Sean Mc