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January 2020
January 2020
Sony channel editor KD 55AG8
Having implicitly followed the instructions to re-order the channels at the end of the process TV switched off and restarted. Thereafter the sound bar no longer worked either on the HDMI ARC output or by using the optical connection.
After hours (literally) of trying to find the fault I found in the on board help menu that the TV had reset itself to basic and the sync to the sound bar and the Amazon Firestick had been lost. I reinstated the sync and all is well. So be warned when using the Channel Editor - or, of course, it could just be me!
1 REPLY 1
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January 2020
January 2020
Hi Gerry,
You can get in touch with the Sony Support team here with your feedback, if you would like to discuss this further.
Best wishes,
Sean