Sony XR-65X93J cannot play Dolby Atmos over HDD

[Snuupy23]

Hi guys,

I have Sony XR-65X93J connected to Yamaha RX-V585 via HDMI 2.1 Ugreen for 8K. I am using the same cable for my Nvidia Shield Pro 2019, which can play Dolby Atmos through external HDD perfectly via Kodi.

I am trying to play a 4K REMUX with Atmos from the internal app and Kodi - without success. It displays DD (Dolby Digital). I’ve changed the setting on HDMI 3 (eARC) to Enhanced (Dolby Vision) and still no success.

I’ve tried 4K movie with Atmos from HBO MAX - it played Atmos.

What may causing this issue?

Sincerely,

Alex

[HannahEd01]

@Snuupy23, It's definately not the TV since it plays Atmos from other sources. That must be the coding of the 4K REMUX.

[Snuupy23]

How then, same Remux has been played with Atmos from my Nvidia Shield PRO?

[Piscie]

@Snuupy23, it might be a compatibility issue then. Which software version is currently installed on your TV? You can also try different HDMI cable.

[Snuupy23]

I am with the latest software and I won’t try another cable, because this cable is for 8K@60fps and it works perfectly with my Nvidia Shield Pro, which plays Atmos/DTS:X perfectly.

So, in the end I’ll stick with the Nvidia at the moment. 

[HannahEd01]

@Snuupy23, If only I can tell you how many posts I've seen complaining about the YAMAHA with the Sony TVs!!

[Snuupy23]

Yes, blame Yamaha, because the functionality of the Sony TV’s for 2300BGN is total *****.

[HannahEd01]

@Snuupy23, hey, I have no benifit here! You cannot ignore this fact either, there was a dedicated thread about this specific issue with many customers who tested other equipment and the issue was resolved.