XH90 Apple TV app not updating/syncing “watch now”

[MrQwerty111]

On Apple TV app, over iPad, iPhone, tablets etc, anywhere which has the Apple TV app (for TV and movie shows) if you watch something on one device, it’s supposed to sync across all others so you can continue watching. 

The Apple TV app on my fully updated Sony XH90 isn’t doing the syncing though. 

I open it and it’s showing stuff from ages ago. I’ve restarted (force quit app), restarted TV etc. 

Anyone have this issue? Know how to fix it?

 Thanks 

[HannahEd01]

Hi MrQwerty111,

That doesn't seem to be an issue with the TV tho, it gets its data from the app.

However, what about the software version? Which one is it?

Also, try connecting to a personal hotspot and update the app, it might be a network issue.

[MrQwerty111]

It’s not a network issue as I can stream on the Apple TV app and Netflix etc. 

It could be the TV as the app is installed on the TV though via its OS. 

Can you try and let me know, or anyone to check if just me

 thanks

[HannahEd01]

Hey MrQwerty111, I don't have this app on my TV, but I had a similar issue with Netflix on a different brand and it was resolved by Netflix.

Try a factory reset..