Software updated failed

Gentlegiant
Visitor

Software updated failed

I have given.my phone to the authilorised service centre in Bangalore for updating software. 

It was okay for a week but now I am not able to access my contacts.it says ' sorry, contacts not working'

3 REPLIES 3
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Uliwooly
Expert

@Gentlegiant

Try again in >>> safe mode and report back. 

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EUPHORIC2017
New


@Gentlegiant wrote:

I have given.my phone to the authilorised service centre in Bangalore for updating software. 

It was okay for a week but now I am not able to access my contacts.it says ' sorry, contacts not working'



@Gentlegiant wrote:

I have given.my phone to the authilorised service centre in Bangalore for updating software. 

It was okay for a week but now I am not able to access my contacts.it says ' sorry, contacts not working'


Try to clear caches of Contacts app. The same was with messaging app for me after i updated to Marshmallow, clearing helped to me Slightly_smiling_Face

MMXZon22
Visitor

The previous updated when "messaging app error" didn't work when I clear cached. Just keep showing error. I just tried to repair with Xperia Companion (don't forget to back up your data) and just worked fine.

I guess every time Xperia Software get update still have a bugs. Last time got error on messaging app, now on contact!! I haven't update the new one, I just stick to software version 29.2.B.0.166