unresolved issue for 5 weeks.

SOLVED
moongya
Visitor

unresolved issue for 5 weeks.

hi,

please help me with tkt id 14052304679 and job no. W114052304679 which is not resolved for more than 5 weeks. Also kindly give me the escalation matrix for escalating unresolved issues. let me know if you need any other information. Thank you for your co-operation.

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert
3 REPLIES 3
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_alexdon_
Expert

moongya
Visitor

thank you for the reply, will try the option sugested by you

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_alexdon_
Expert

Keep us updated.

alexdon