I've only had my RX100 for just under 18 months. It's not been dropped in water and the fault has seemingly just appeared from nowhere!
If you turn the camera on - it works fine... takes pictures + movies record
However, if you zoom in, it stops almost immediately at x1.2 and freezes. Then a message appears "TURN OFF AND BACK ON"
If I do this - again camera seems to work UNTIL you zoom in again and it freezes - problem repeats itself.
I have tried restoring factory settings and resetting it. The battery is fully charged. It's not been exposed to the water. The only thing i thas been exposed to lately is cold temperatures in New York - around -2degreesC but surely that wouldn't effect it?!
Sony - I have called their helpline twice and not received much help or support. I have done an online repair form and they have said it costs £120 flat fee for the repair. I am waiting for information on where to send it.
I am not that happy at this cost as I feel the camera is relatively new - although I realise it's out of warranty
.
Has anyone else had this issue, or have any advice?
