BDV N7200W Surround speakers cut out frequently

[nudibranch]

Hello!

I have recently purchased a BDV N7200W 5.1 surround system.  The rear (surround) speakers cut out frequently.  It happens for about 2-3 seconds every 30 seconds or so.  It happens when connected to the TV (ARC HDMI) and also through Bluetooth, so I think the issue is with the unit.  I haven't noticed it when playing from my computer over HDMI, so I'm not sure it's an issue with the connection to the rear box.

Any thoughts?  Thanks in advance!

[Anonymous · Accepted solution]

Hi There

As it appears only the rear speakers are cutting out, the HDMI connection is fine.  I would be looking at the rear base unit which connects to the main one wirelessly.  The screenshot below is from page 54 of the manual.  Have a test with those settings to see if it improves.

Cheers